Built for businesses that rely on calls
Orders and bookings answered even during the rush
- Takes orders and confirms details
- Answers menu and delivery questions
- Handles bookings and waitlists
Outbound phone summary
Order #1287
Caller
Two smash burgers, one no onion, add extra pickles, and a milkshake.
Reframe
Got it. Would you like fries or a side salad with that order?
Order summary
2x Smash Burger (no onion, add pickles)
1x Fries, 1x Milkshake
Prompts
Missing details
Review
No payment taken
Summary
Staff-reviewed
Booking appointments and answering patient questions
- Books and reschedules appointments
- Answers basic clinic questions
- Collects patient info and visit reason
Appointment Booking
New Patient Call
Caller
Hi, I need to schedule a cleaning for next week. Do you take Delta Dental?
Reframe
Yes, we accept Delta Dental! I have an opening next Tuesday at 10 AM or Thursday at 2 PM. Which works better for you?
Caller
Tuesday at 10 AM is perfect.
Patient
Name + Info
Action
Booked Slot
Review
Staff Notified
Different work. Same important call
Salons & Beauty Centers
Booking services, pricing, and availability. Confirms the desired service, preferred staff, and best time.
Home Services & Maintenance
Collecting problem details and scheduling visits. Asks for service type, location, time, and technician needs.
Real Estate Offices
Capturing client needs and coordinating viewings. Collects unit type, area, budget, and follow-up time.
E-commerce Stores
Answering order and product inquiries. Helps customers with order status, product info, delivery, or support routing.
B2B Companies & Services
Capturing leads and routing to the right team. Collects company info, needs, volume, and sales team follow-up time.
Hotels & Hospitality
Answering pre-arrival bookings and questions. Helps with room questions, availability, check-in times, and basic services.
From the first ring until your team knows what's needed
Every call follows your rules, without the customer repeating themselves or your team digging for details.
Answers the call
Welcomes the customer in a style and language suited to your business.
Understands the need
Identifies if the customer wants to book, order, ask, follow up, or get team help.
Collects important details
Name, phone, time, address, order type, or any info you specify.
Acts on your rules
Executes allowed steps or routes the call to the right person when needed.
Sends a clear summary to your team
Every call reaches your team with an organized summary and next steps.