AI agent for WhatsApp

Turn every WhatsApp message into a clear next step

Connect your official WhatsApp Business number to an AI agent that handles routine questions in Arabic and English, captures the details behind each request, and hands the conversation to your team when judgment is needed.

WhatsApp Business
AI agent online
AI
Customer

Hi, I need to book a table for tomorrow evening. Can someone help?

Reframe AI

Absolutely. I can help with that. Which day and time work best, and how many guests should I include?

Next step

Booking request prepared

Ready for team review

Booking details captured. A teammate can review and confirm without asking the customer to repeat anything.

Official Meta connection

Connect through Meta's business platform and keep your account identity with your business.

Arabic and English

Prepare one agent for natural customer conversations in Arabic and English.

Human handoff

Escalate with the conversation history and captured details already attached.

One conversation workspace

From first message to resolved next step

Use AI where the work is repetitive, preserve the details your team needs, and make the handoff obvious when a person should decide.

  • Knowledge-grounded replies

    Ground routine answers in your approved services, hours, policies, and business knowledge.

  • A shared operational inbox

    Keep customer messages, ownership, notes, and reply history in one team view.

  • Structured request capture

    Collect the contact, booking, order, or service details your team needs before it takes over.

  • Human handoff with context

    Route uncertain, sensitive, or high-value conversations to a person with the context intact.

  • Templates and delivery visibility

    Review approved templates and follow accepted, delivered, read, and failed message states.

  • Official Meta connection

    Connect an eligible business number through Meta and keep provider identity checks visible.

A controlled launch

Connect, prepare, and improve

Move from connection to a useful live workflow without turning every conversation over to automation at once.

  1. 01

    Connect your business number

    Use Meta's connection flow to select an eligible WhatsApp Business Account and phone number.

  2. 02

    Shape the agent's knowledge

    Add the services, hours, policies, questions, and collection details the agent should use.

  3. 03

    Launch with team oversight

    Review real conversations, tune the handoff boundary, and expand only after the first workflow is dependable.

Built for the work customers already send

A practical first workflow for WhatsApp

Start with the conversations that consume the most team time and give every one of them an explicit outcome.

  • Routine customer questions

    Answer opening hours, location, availability, service, and policy questions from approved knowledge.

  • Bookings and appointments

    Collect the date, time, party size, contact details, and special notes before staff confirmation.

  • Orders and service requests

    Capture the order, delivery, or service request in a structured next step for the team.

  • Sensitive or complex cases

    Move complaints, uncertainty, exceptions, and high-value conversations to a person without losing context.

Common questions

Before you connect WhatsApp

The practical details teams ask before connecting a business number.

Start focused

Make WhatsApp easier to operate

Connect your WhatsApp number, shape the first reply workflow, and keep your team in control from day one.