For clinics
AI receptionist for clinics in Egypt and the Gulf
A clinic phone rings hardest when the front desk is with a patient, and again after closing. Reframe CX answers both, takes the appointment request with the details your coordinator needs, and leaves the confirmation to a person.
What you get
- After-hours and mid-treatment calls answered instead of going to voicemail.
- Patient name, service requested, and preferred window captured every time.
- Routine questions on hours, location, and services answered from what you approved.
- Pain, emergency, and clinical questions escalated to your team, never answered by the agent.
How it works
1
The call is answered
In Arabic or English, with your services, hours, and location loaded from information your clinic approved.
2
The request is captured
Name, phone number, the service the patient is asking for, and the times that work for them, read back for confirmation.
3
Your coordinator confirms
The request lands as a WhatsApp summary. Your front desk checks the calendar and confirms the slot with the patient.
Why it works this way
Built with a working dental practice
Reframe CX was shaped with clinics including Specialized Dental Center and Dr. Feky in Egypt, which is why the agent captures a request rather than committing a slot. A clinic calendar has constraints an agent cannot see, so the last word stays with your coordinator.
Common questions
Hear it take a booking
Call the demo line and ask for an appointment the way a patient would, in Arabic or English.
Live demo number
+20 1037697117